Our Services

We have the perfect blend of experience, local expertise and customer service, allowing us to provide much more than written reports. Your property requirements will be handled professionally and to the highest quality.

Being truly multi disciplinary, we provide a full range of property services from a Home Report to a commercial valuation and everything in between. Take a look through our specialist departments and see how we can help you.


Our Commercial Property Department
at DM Hall is truly multi-disciplined

Alongside our recognised valuation and agency teams, we have a wide range of specialist departments that ensures we can respond to any commercial property enquiry.

In commercial property we stand out from the crowd:

Three vastly experienced and growing regional teams covering the full length and breadth of Scotland

Expertise across all sectors of commercial property

Valuations universally accepted on lenders panels

Over 100 years of history within the property industry

Read more about our commercial services above and see how we can help you.


Our Commercial Property Valuation
teams across the country
offer a comprehensive
range of commercial services

With our three established regional commercial property valuation teams, we are ideally placed to carry out valuations across the Scottish mainland and the Islands. We offer a comprehensive range of commercial property valuation services for a variety of purposes, including acquisitions, commercial loan security, disposals, dispute resolution and taxation.

Our network of offices enables us to advise our clients from both a national and local perspective and combine company-wide specialist property expertise with genuine local knowledge.

We have vast experience in all property sectors, including:


Commercial Agency

Our Commercial Agency Team acts for a range of clients from private individuals to major international companies that are involved in the acquisition, letting and disposal of a wide range of commercial properties.

Drawing on our expertise of the market place, we can also advise on future investment strategy, disposal strategy, rent reviews and lease renewals.

Our specialist sectors include office; industrial and warehouse premises; retail; licensed and leisure properties; land; and both investment and development opportunities.


Business Sales & Valuations

Our Business Sales and Valuations team has long been considered a market leader in trading appraisals and business valuations. Not only that but our experienced team are on hand to provide sellers with honest and well-researched advice on price, marketability and all other factors at every stage.

We have genuine local knowledge and our network of offices enables us to give advice from both a national and local perspective – which is why our opinion is regularly sought by clients on acquisitions, from individual business opportunities to substantial portfolios.

Looking for business premises?

Why not browse our available properties in our property search?


Building Consultancy

Our Building Consultancy department offers professional and expert advice throughout a property’s lifecycle. We work with a range of clients including investors, funders, landlords, tenants, occupiers and developers, providing a range of residential and commercial specialist Building Consultancy services throughout Scotland.

We provide a full range of tailored building surveys, whether you are acquiring, disposing, developing, leasing or funding a single asset or property portfolio.

Building surveys outline the condition of the property, defects, shortcomings and remedial works recommended to provide you with a commercial advantage, save you money, and mitigate your risks.

If you would like to discuss one of the following services,
please get in touch:

Commercial Building Surveys
Residential Building Surveys
Technical Due Diligence
Vendor Surveys
Defect Analysis
Snagging Inspection

Dilapidations is the term given to breaches of lease agreements, usually relating to the condition of the property, either during the term of the tenancy or at lease expiry. We can act for the landlord or tenant, providing professional advice on liabilities and associated costs whilst providing strategic advice on settling claims.

Schedule of Dilapidations

We are able to prepare Interim or Terminal Schedules of Dilapidations to be served on a tenant detailing breaches of lease agreement, remedial works required and if applicable costs associated with such remedial action.

Dilapidations Audit Report

This provides the landlord or tenant with an estimate of the likely dilapidations at a given point or at the end of a lease. This provides either party with information to assist in negotiating assignations, acquisitions or allows the tenant to plan for a large dilapidations claim at the end of the Lease.

Defending Dilapidation Claims

As a tenant, you may have received a Schedule of Dilapidations. Responding, defending and concluding dilapidation claims is a very complex and specialist area. We have substantial experience of defending landlord’s dilapidation claims and have a proven track record of reducing claims.

A Schedule of Condition is an accurate and thorough record of the condition of the property, which is used to set the benchmark condition of the property. Essentially, the Schedule of Condition forms a reference document to minimise future disputes and provide additional protection to the ingoing tenant.

Prepare a Schedule of Condition

This is commonly prepared on behalf of the tenant and used to allow the appointed solicitor to draft the lease accordingly in order to mitigate the repairing liabilities arising out of the Lease Agreement. The Schedule is vital in controlling and minimising future dilapidation liabilities. Our wealth of experience in dilapidation claims provides a considerable commercial advantage to clients.

Reviewing a Schedule of Condition

Usually a landlord is requested to agree to a Schedule prepared on behalf of the tenant. We can work with the landlord to inspect the property and outline re-drafting where required to ensure that the Schedule factually represents the property. This ensures the landlord’s position is not weakened in this negotiation.

We are heavily involved in overseeing, managing and directing refurbishment, new build and extension projects for a range of clients over the commercial, residential, industrial and leisure sectors. Tasks include preparing Scopes of Work, Specifications, Contract Preliminaries, and Tender Documents. Tendering these works on a competitive or negotiated tender basis to contractors in order to seek best price and best resourced suppliers. Works are then diligently managed over the construction phase of the project by the Project Manager/Contract Administrator.


When the client is unsure how to proceed with a project we often undertake feasibility studies to determine the change of use or redevelopment of buildings or sites in line with Planning, Building Warrant, Conservation Area Consents and all Local Authority approvals which would be needed for such a change. We also detail potential works and costs to give the client a good understanding of the options available to them.

Project Management/Contract Administration

We undertake the project coordination and management of refurbishment; new build or extension projects which will include preparing tender documentation, reporting back on competitive tenders received prior to works commencing on site. We would then manage the project undertaking regular site inspections to monitor progress and quality, issuing Certificates for Payment, undertaking Contract Instructions and Practical Completion of the project on behalf of the client in line with their timescale and budgetary requirements.

In addition to building surveys, dilapidations, Schedules of Condition and Projects, we also offer the following expertise:

Reinstatement Cost Assessments
Expert Witness
Prepared Preventative Maintenance Schedules(PPM)
Defect Analysis


Property Management

Our established and growing Property Management team delivers services to property owners all over Scotland.  We currently manage a mixed portfolio of properties including residential portfolios, shopping centres, multi-let offices, industrial estates and single occupier properties. Our clients over the years include: KPMG LLP, Clydesdale Bank, Capita Life & Pensions and Hornbuckle Mitchell.

From our centrally based Livingston location, you can trust us to manage your properties. We provide the following services, and we tailor our approach to each client.


Non Domestic Energy

DM Hall Energy is our dedicated energy department providing the full range of non-domestic energy services across Scotland.

Energy is high on the agenda of many businesses, be they property owners or tenants. In addition the Scottish Government is continuing its efforts to reduce Scotland’s carbon emissions with a target to cut total carbon emissions by 66% by 2032. Undoubtedly, commercial property will be expected to share in the task of achieving this goal.

At DM Hall we are ideally placed to provide expert advice on the energy efficiency of commercial properties, why energy efficiency matters and how it can be improved. With 26 offices throughout Scotland, we have a team of trained and qualified surveyors to carry out these inspections

DM Hall provides a consultancy service to SMEs, exploring the opportunities available to clients by which they can improve their energy efficiency of their properties and reap the benefits of reduced energy bills and assist in making necessary improvements.

We take the information contained in energy assessments, such as EPCs and advise on what can be done to achieve cost savings through improved energy efficiency. We also manage the change process as well with our panel of approved installers who carry out agreed work.

With energy costs likely to rise and cost of improvements falling, now is the time to come and speak to DM Hall Energy. We can drive occupier energy costs down, while at the same time are aware of the needs to landlords to attract tenants and know that energy costs can be a serious factor in making a property attractive on the market

A Non Domestic EPC is required when a property is intended to be made available for sale or let, whether or not formal marketing takes place. An EPC will also be required where the construction of a building has been completed. During marketing of the property, an EPC must be made available to all prospective tenants or purchasers, and on completion of a sale the EPC must be passed to the new proprietor. Certain properties are exempt from requiring an EPC. Failure to adhere to the legislation can lead to fines between £500 and £5000 based on the rateable value of the building.

Why an EPC from DM Hall Energy?

Energy ratings have undoubtedly moved on to the radar of lenders and are becoming a significant factor in the lending decision process. We have long established relationships with the majority of commercial lenders and have assisted in shaping the policies of banks in relation to minimum energy ratings and the perceived risks attached to poorer energy ratings, particularly within a Scottish context. With our dual role as expert commercial valuers and energy assessors, we are well placed to guide clients through this ever-changing legislative landscape.

At DM Hall Energy, we have a fully qualified and experienced team of Non-Domestic Energy Assessors (NDEAs) covering the whole of Scotland. We use advanced 3D building modelling software to accurately represent an assessed property, in order to generate EPCs which you, prospective purchasers and/or occupiers and, indeed, commercial lenders can rely upon.

The assessors within our in-house team – we don’t sub-contract – are members of the Royal Institution of Chartered Surveyors (RICS). You can therefore be assured of a robust, consistent and professional approach to the preparation of commercial Energy Performance Certificates.

On 1st September 2016, the Assessment of Energy Performance of Non-Domestic Buildings (Scotland) Regulations came into force.

Originating from Section 63 of the Climate Change (S) Act 2009, these regulations serve to impose further statutory obligations on proprietors, who have non-domestic properties which they intend to let to a new tenant or to sell. The new regulations may result in owners taking action to physically improve property in order to increase energy efficiency and reduce CO2 emissions from their properties.

The need for a Section 63 assessment applies only to certain properties. It does not replace the need for an EPC – EPCs are still required to be prepared or in some cases updated. However, Action Plans will be required to be prepared for some buildings and implemented.

As qualified Section 63 advisors, we can provide expert advice and guidance through this process.

DECs are a relatively new addition to the Scottish energy efficiency scene. DECs are operational assessments for property, based on actual annual energy use. These assessments can be used to defer implementing improvements identified in Energy Action Plans related to Section 63 assessments or prepared on a voluntary basis to help businesses and property owners understand their energy use. A DEC can be accompanied by an Advisory Report, which can assist occupiers to improve their energy use and reduce costs.

Every new built domestic dwelling in the UK requires an Energy Performance Certificate (EPC) before being sold or let. We have our own On Construction Domestic Energy Assessor who has the skills and knowledge to complete energy calculations using Standard Assessment Procedure (SAP) software to produce a new build EPC.

The On Construction market is currently seeing sustained growth reinforced by the government’s promise to build a large amount of new energy efficient homes. We have the appropriate tools and preparation to produce accurate energy efficient assessments for these new build properties; fully supported by a professional accreditation body.


Planning & Development

Our Planning and Development Team at DM Hall is designed to help you in all your property and land use planning requirements. We have over 15 years’ experience in the planning and development industry both in Scotland and England.

The planning system has become increasingly complex over the years and the future will bring more changes, which makes it more important than ever to have a Chartered Town Planning professional to help you navigate through the system.

Following instruction by a client to prepare and submit a Section 42 Planning Application for the renewal of planning permission for a 56 house residential scheme, the Council’s Education Service sought a financial contribution which amounted to approximately £360,000. We considered that this proposition was fundamentally flawed and set about a thorough review of school’s capacity. After a considerable amount of research and vigorous argument the Council stepped back from the position thereby resulting in a saving of £360K on behalf of our clients.

We were instructed by our clients who had become increasingly frustrated with the lack of progress by another agent on their planning application for residential housing plots on The Black Isle – planning applications had been with the Council for 18 months. As a result of engaging and challenging the planners, we were successful in achieving planning permission in principle.

Glenshee Craft Distillers Ltd

We achieved planning permission for change of use from a redundant steading to gin distillery with retail and office at Bridge of Cally. Client Simon Harrison was delighted with our input and successful planning application.

MBM Commercial LLP

We acted as Expert Witness and MBM were very satisfied with our professional planning input in this matter.

“Your work during the Falkirk planning application case was very helpful and if we have any other cases involving planning applications then you will definitely be our expert of choice.”

Liina Tulk, Senior Solicitor MBM Commercial LLP

The Afton Group

We advised on the proposed alterations and improvements to an existing shop front within one of Edinburgh’s conservation areas. Following refusal by planners successfully achieved planning through Local Review Body

“With a detailed understanding of the planning process and how a particular application can be advantageously presented, James's experience and detailed knowledge assisted this Company is achieving planning consent which, by reference to the Development Guidelines, initially appeared an unlikely outcome.”

Michael Tasker Managing Director

At a cursory glance, there is no shortage of reasons to be apprehensive about the state of the Commercial Property market in Scotland, but it has to be remembered that superficial analysis never put a shilling in anyone’s pocket.

Looking under the top layer of woes regarding the constantly-changing political environment and ever greater financial tax impositions, the fact is that the reasons for solid optimism outweigh natural gloom quite handsomely.

In Edinburgh and the east of Scotland, where I have my base of operations, the market – particularly in the capital – currently is very healthy. Transactional activity is slightly down, but that is not due to investor sentiment or a lack of funding but entirely down to shortage in stock.

The appetite for owning commercial property has rarely been more voracious. Investors simply cannot source or secure the opportunities sought. Properties which are openly marketed that have the right attributes of financially strong tenants, long unexpired leases, passing off at a fair rental with medium term rental growth in proven locations are attracting healthy levels of interests which results in multiple offers being received at closing dates.

The supply of opportunities under the £3 million price bracket in the Capital is somewhat limited and is heavily outweighed by investment demand. The interest in property as an asset class is there for three simple reasons: the real returns on offer relative to other investment classes; sustained historically low interest rates with low returns being offered on bank deposits notwithstanding the comparatively cheap cost of finance and it’s a tangible asset which you can physically improve.

There is a significant pool of cash rich investors seeking to deploy their money more efficiently and to get it working all seeking the Vanilla Assets.

The lack of availability in the Capital is consequently having a positive knock-on effect in the regions. Investors who are not able to get a bite in the city centres are being forced to look further afield to find a home for their money.

Every region is different and successful marketing still depends very largely on the fundamental criteria of the right property in the right location, priced correctly.

Investors are unique though and they all have differing attitudes to risk. Some simply want long dry secure income for 10-15 year term certain offering low risk and lower returns. Others actively seek shorter term leases which present active asset management opportunities yielding greater returns.

Against the back drop of Indyref 2 and Brexit, some might err on the side of caution, but my view is that there are unparalleled opportunities for the optimist.

The Scottish Government has also finally tried to help rather than hobble the market, certainly at the lower end, with an increase in the 100% small business bonus rates relief threshold from £10,000 to £15,000. It has also lifted the level at which a supplement is payable from £35,000 to £51,000 whilst reducing the uniform business rate (UBR). These welcomed enhancements reduces the cost burden on tenants which will assist and should increase letting activity in the secondary market and cannot be anything else but a fillip to the wider commercial environment.

The industrial sector, however, is still going through a slight transition following the removal of 100% empty property relief. There is the possibility that demolition will increase as an alternative to paying for a non-productive building whilst some are offering enhanced lease terms to mitigate vacant holding costs.

But in line with the theme of optimism, this may bring a healthy dose of natural selection to the industrial side with the laws of supply and demand facilitating reasonable rental growth prospects in the medium term.

The root of the matter is this: those who have weathered the storm since 2008 have almost certainly refinanced on fairly competitive terms and are not going to realise the value of their assets unless they have other more lucrative investment mediums in which to park their capital.

They are not going to sell and have their money languish in the bank – and while that scenario remains, so will the current lull in transactional activity.

Ross Wilson is Director and Head of East Agency at the Edinburgh commercial department of DM Hall Chartered Surveyors.



Given business rates represent one of the largest overheads for businesses, our established rating department can help reduce your rates and recover overpaid bills.

We combine our rating experience with the market knowledge we have through our agency and rent review activity. As a result, we offer clear and trusted advice when it comes to rating, across all sectors in Scotland.

The landscape for business rates in Scotland is in a state of flux at the moment – not only has there been a two year delay to the revaluation of rateable values (now expected in April 2017), but in December 2015 John Swinney announced plans for a review of business rates to ensure Scotland’s system “minimises the barrier to investment”. We will monitor with interest as this situation develops.

If you need support on any of the following areas, please get in touch and we would be delighted to help: